Fedex Freight - Fedex Freight Sr Analyst-HR Technology in Harrison, Arkansas

Job ID: 428692BR

Address Line 1: 2200 Forward Drive

City: Harrison

State: Arkansas

Zip Code: 72602-0840

Position Status: Full-Time

Grade: 9

Job Description


Responsible for analyzing, testing, designing and implementing HR Technology applications. Serve as both technical expert and project lead for HR Technology related applications. Partner closely with the HR team (including Freight Canada and Mexico) and other functional stakeholders. Responsible for data integrity as well as system upgrades and maintenance.


  1. Serve as technical expert for applications used in Human Resources; researching and resolving HR Technology issues, provide Tier 2 support for HR Technology application (s)

  2. Maintain HR Technology procedure documentation pertaining to new processes, changes to existing processes, system enhancements, etc.

  3. Lead, create and complete necessary testing and documentation for new features, upgrades and conversions.

  4. Create business process models for HR and HR Technology procedures utilizing Quality Driven Management (QDM) and Business Process Modeling (BPM) fundamentals

  5. Research and plan new system functionality and applications for implementation in the Human Resources (HR) organization including recommendations to leadership and represent Freight in cross Operating Company (OpCo) projects

  6. Plan and manage assigned projects adhering to Global Development Process (GDP) and Project Management guidelines and fundamentals

  7. Serve as a subject matter expert for applications used in Human Resources; troubleshoot, identify root cause and formulate solutions for HR Technology problems

  8. Develop educational materials for end users and conduct training as needed

  9. Alter query variables in order to generate more complex or ad-hoc reports

  10. Provide frequent and clear communications regarding the status of initiatives; keep stakeholders informed of changes and work that is in progress

  11. Partner with HR Technology team members, provide system knowledge support and mentor more junior HR Technology Analysts

  12. Ensure compliance with the information security policy and standards for all HR Technology applications

  13. Comply with all applicable laws/regulations, as well as company policies/procedures

  14. Perform other duties as required

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.


· Bachelor’s Degree or equivalent work experience in Human Resources Information Systems, Computer Data Processing, Computer Science, Human Resources Technology, statistics, math or other related fields plus three (3) years of experience providing application support and business systems analysis for an HR or related department in a medium to large company

· Working knowledge of HRIS application with experience using Workday and/or Kronos, preferred

· Advanced knowledge of Query Manager, Structured Query Language (SQL), Microsoft Project/Access, or Oracle Business Process Architect, preferred

· Proficient in technical writing, preferred

· Project management certification or Human Resources Information Professional Certification, preferred

· Proficient in using MS Word, PowerPoint, Visio, Outlook SharePoint with advanced working knowledge of Excel, (e.g., V-lookup, advanced formulas, Visual Basic macros, pivot tables, etc.)

· Knowledge of human resources and system business processes and practices

· Experience supporting other HR Technology applications, (e.g. PeopleSoft, Success Factors or other performance management software, Kenexa or other applicant tracking software, Kronos or other timekeeping software, imaging software, Access Control, Oracle Business Intelligence or other human capital management suite)

· Understanding of the software development process, including requirement gathering, analysis/design, development tools/technologies, release/version control, contemporary testing methodologies and deployment management

· Able to create test plans, test scenarios, test scripts, and use best practice testing methods and QA

· Good analytical and problem resolution skills including troubleshooting

· Good verbal and written communication skills

· Proven ability to partner with both internal technical and non-technical staff as well as third party vendors to deliver effective results

· Must be organized and able to handle multiple tasks or projects simultaneously

· Must be detailed oriented with the ability to identify problems and gather relevant information to determine root causes and identify data integrity issues


· Indoor office environment

· Infrequent travel required

Division Category: Human Resources

Company Name: FedEx Freight Inc.

FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.